SafeSend Returns™

SafeSend Returns™2021-11-02T15:49:46-04:00

Benefits of using SafeSend Returns™:

  • Receive your tax returns securely without the need to setup an account
  • Accessible across all platforms: computer, smartphone, or tablet
  • Electronically sign your federal and state e-file authorizations (8879), no printing or mailing necessary
  • Receive payment reminder e-mails
  • Download a copy of your tax return
  • For businesses, conveniently distribute your K-1s electronically

How Does the SafeSend Returns™ Process Work?

  1. You’ll receive an email from [email protected] or [email protected]. Please add these email addresses to your safe senders list.
  2. HHL Group Inc will be indicated in the email.
  3. This email will contain a safe link for you to access your tax return.
  4. You’ll be prompted to enter the last four digits of your SSN or EIN in order to review your return.
  5. Then, SafeSend will email you an access code to further verify your identity. Check your spam or junk folders if you don’t see it in your inbox. You must enter the code within 10 minutes of receipt. If the code isn’t entered within 10 minutes, you can request another.
  6. Review and electronically sign your e-file authorization form(s)
  7. If you are filing jointly, SafeSend will ask you to type in the email address of your spouse. They will then receive email notification to access SafeSend and sign the e-file authorization form(s). *Note: This step is for 1041 and 1065/1120 clients only.
  8. If the return includes K-1s to be distributed, you have the option of emailing K-1s to the recipients. Simply enter their email address. *Note: This step is for 1041 and 1065/1120 clients only.
  9. Once you’ve signed the e-file authorization form(s), HHL Group Inc will be automatically notified and will complete the rest of the e-file process.

Helpful Tutorials

Frequently Asked Questions

Will I receive a notification when my return is ready to sign?2021-10-05T17:13:30-04:00

Yes. Email notifications will be sent from HHL Group Inc at [email protected]. To prevent the email from getting filtered to spam/junk, we recommend adding this email address to your safe list.

Is it safe to enter part of my Social Security Number?2021-10-05T17:13:15-04:00

Yes. SafeSend Returns offers a secure system to view and sign your e-file authorization form(s). Look for https:// at the beginning of the site URL and a locked padlock symbol in your browser’s URL bar to confirm you are on the secure site.

What if I don’t receive an email with my access code?2021-10-05T17:13:02-04:00

Check your spam/junk email folder. If you do not receive your code within the 20-minute time limit, please request another. You might also search your email for [email protected]. Some emails hide junk items very well. If you still cannot find your code please call the office at (330) 721-1410.

Will this work on any internet-connected device? Does SafeSend Returns offer an app for my smartphone?2021-10-05T17:11:54-04:00

This process can be completed on any computer, smart phone or tablet via a web browser. There is currently no SafeSend Returns app available. We do recommend you use a modern browser such as Google Chrome when using SafeSend Returns as Internet Explorer and Safari do not support SafeSend returns.

Will I have the option to download and print my return to retain for my records?2021-10-05T17:11:38-04:00

Yes. If you’re using a smartphone or tablet, you may not be able to download and print your return, but you’ll be able to review and e-sign it. You can always download and print your return from a computer at a later date.

How is this process different from e-filing?2021-10-05T17:11:25-04:00

SafeSend Returns allows you to electronically sign your e-file authorization form(s), but it won’t submit your return to the IRS. Once signed, HHL Group Inc is automatically notified, and we will then complete the filing process for you, including submission to the IRS.

My spouse and I file our return jointly. How can we both sign the e-file authorization form(s)?2021-10-05T17:10:55-04:00

The spouse with the primary email address will first receive the link with identity verification questions specific to him/her. He or she will sign the e-file authorization form(s) and then enter an email address for the second spouse. The second spouse will then receive the email link with identity verification questions specific to him/her. Once the second spouse electronically signs the e-file authorization form(s), HHL Group Inc will be notified that signing is complete.

I’d rather print and sign my e-file authorization form(s). Can I do that?2021-10-05T17:10:32-04:00

Yes – You can still print, sign and mail your e-file form(s) back to HHL Group Inc if you’d prefer to do so.

After signing my e-file authorization form(s), will I receive confirmation that it was successfully submitted?2021-10-05T17:09:45-04:00

Yes! Once you sign your e-file authorization form(s), you will receive an email stating it was successful. The email will also include a link to download a copy of your tax return for your records.

Can I set up reminders for my quarterly estimated payment?2021-11-02T14:23:43-04:00

If estimated payments are included in your review copy, you will automatically receive an email reminder seven days before your payment is due.

Will I have to print and mail anything to the government?2021-10-05T17:08:13-04:00

If your return is electronically filed to the IRS, the only items you may need to print and mail out to government authorities are the tax and estimate payment vouchers. You will also be provided options to make tax payments electronically if you prefer not to mail payments. In some circumstances you may have additional documents such as change of address forms and local city tax returns which will need to be signed and mailed. We will indicate in SafeSend Returns how to handle these forms if applicable.

Will you return my source documents?2021-10-05T17:07:51-04:00

Yes! All source documents will be returned to you. We will contact you upon the completion of your returns to pick up all source documentation.

Still Have Questions?2021-10-05T14:00:40-04:00

Contact John Orecchio by email at [email protected] or by telephone (330) 721-1410.